Get in touch
The best way to reach us is a direct message on Instagram at @thebootconnection. It's where Brody and Ethan answer every question, from sizing to sourcing.
What we can help with
Sizing and fit. Every listing shows the exact US size. If you're between sizes, tell us what you wear in another boot and we'll compare.
Condition questions. Want more photos or detail on a pair? Ask before you order. Our condition guide explains how we grade every boot.
Finding a specific boot. Send us the model and your size and we'll try to source it. See what's come through before in the sold archive.
Help with an order
Include your order number in your message. If your boots arrive damaged or not as described, contact us within 48 hours of delivery with your order number and photos of the boots and packaging. The full details are in our return policy.